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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Fidanza

September 3, 2025

2  out of  5
rating by Shannon Fidanza
"9/3/25- Mr. Dudek, I have contacted your office several times and asked to speak with you, I’m told you’re not available each time. If you truly care about your customers, you will call me directly instead of the generic reply here. Due to the misinformation I was given by Sierra about my homeowners insurance policy, it has caused an immense amount of confusion, frustration and loss of time for me. Screenshots below with both claim numbers; I called and spoke to the auto claims adjuster who can’t communicate with the homeowners insurance department. I called and spoke to the homeowners insurance claims adjuster who can’t communicate with the auto claims department. State Farm has determined my 12 year-old is at fault for this incident and has referred me to a subrogation firm. They told me I have to pay them $5000 by Friday or I’ll be sued. Definitely don’t get what you pay for with State Farm. You’ll be just another insurance payment to this agent. Do yourself a favor and run to any other insurance provider. (I am a customer of the location in Woodstock)"
We responded:
"Shannon, Thank you for taking the time to share your feedback. We sincerely apologize for your experience and understand how frustrating it can be when expectations are not met. At State Farm, we strive to provide excellent service and support to all our customers. We would appreciate the opportunity to address your concerns directly and see how we can improve your experience. Please feel free to reach out to us at 678-494-0093. Your satisfaction is important to us, and we’re committed to making things right. Thank you for your feedback, and we hope to resolve this matter soon. Thanks, Thomas Dudek, Agent "
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LaReesa Orton

September 3, 2025

5  out of  5
rating by LaReesa Orton
"Chris F has been a great guide through changing car coverage and bundling home and auto. I'm happy with the experience I've had over the phone and look forward to working with this agency in the future."
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Ernestine Montes

August 29, 2025

5  out of  5
rating by Ernestine Montes
"Thanks a bunch Mike for giving me a quick and awesome quote saved me lotsssss of money nice person would highly recommend and yes definitely a 5 star review"
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Jose Rios

August 29, 2025

5  out of  5
rating by Jose Rios
"Mr Thomas Dudek Nice person. Nice people"
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Jodi Waldrop

August 29, 2025

5  out of  5
rating by Jodi Waldrop
"Mickayla was very helpful, clear, and quick with assisting me today. I would recommend her again and again"
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John Vatistas

August 28, 2025

5  out of  5
rating by John Vatistas
"Marco was very helpful in helping to provide all the documentation for policy update. Very knowledgeable."
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Mark teasley

August 25, 2025

5  out of  5
rating by Mark teasley
"Sierra was very excellent. 5 star definitely for her"
We responded:
"Mark, Thank you for your brief but fantastic review! We're glad to hear that Ben provided you with professional service. He truly embodies our commitment to excellence. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We appreciate your support! - Thomas Dudek State Farm"
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Tee Tee

August 22, 2025

5  out of  5
rating by Tee Tee
"Great experience with Mickayla today. Thanks for fixing my policies and sharing valuable information."
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Taylor Pauley

August 22, 2025

5  out of  5
rating by Taylor Pauley
"Preston Brown exceeded our expectations and we are so grateful that we are well taken care of."
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Kenny Nguyen

August 22, 2025

5  out of  5
rating by Kenny Nguyen
"Kris Huggins was great every step of the way. Constant and good communication."
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Mary Ann Naoum

August 18, 2025

5  out of  5
rating by Mary Ann Naoum
"I called State Farm to hopefully lower my auto premium and State Farm's agent, Kris Huggins, was able to lower my premium by almost $400.00. He was very friendly and at the same time, very professional. I would recommend that anyone searching the internet for a better premium to call Kris."
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Cheryl Doreen

August 15, 2025

5  out of  5
rating by Cheryl Doreen
"Always top knotch customer service!"
We responded:
"Cheryl, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Debbie Fry

August 15, 2025

5  out of  5
rating by Debbie Fry
"Ben Fey went over my policy and answered all my questions! He made the transition quick and easy!"
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D. Mack

August 15, 2025

5  out of  5
rating by D. Mack
"Great experience. Very clear information and pricing."
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Laura Rutledge

August 14, 2025

5  out of  5
rating by Laura Rutledge
"I recently had the pleasure of working with Mike Crisafulli at Thomas Dudek - State Farm Insurance Agent for my home, auto, and business insurances. He made the process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
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Tim Hall

August 13, 2025

5  out of  5
rating by Tim Hall
"Mike was GREAT!!! He was friendly, knowledgeable, and professional. The price was right, and the process was quick."
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Durand Spears

August 11, 2025

5  out of  5
rating by Durand Spears
"Mikayla was awesome, Statefarm Thomas Dudek office is one of the best."
We responded:
"Thank you, Durand, for your kind words! We're thrilled to hear that Mikayla provided you with excellent service."
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Gayle Odom

August 9, 2025

5  out of  5
rating by Gayle Odom
"Ms Sara was awesome she help me with a my insurance needs. She was very nice and helpful. I love you Ms Sara thank you so much with all your help! 😊"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ms. Sara provided you with excellent service and was able to assist you with your insurance needs. We’ll be sure to pass along your appreciation to her. Your support means a lot to us! 😊"
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Natalia Pavich

August 8, 2025

5  out of  5
rating by Natalia Pavich
"Marco was very quick and so friendly (like all of the other agents at State Farm) to help me this morning. I absolutely love this company and the team they have!"
We responded:
"Thank you so much for your wonderful feedback! We're glad to hear that Marco and the entire State Farm team provided you with quick and friendly service. Your kind words mean a lot to us, and we’re happy to have you as part of our State Farm family!"
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Kaarha Dorvius

August 5, 2025

5  out of  5
rating by Kaarha Dorvius
"Greyson was very happy to help me today.I have to add a car to my current policy. He was patient and knowledgeable about how to handle this. Thank you Greyson!"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Greyson was patient and knowledgeable while assisting you with adding a car to your policy. We appreciate your kind words and will be sure to pass them along to Greyson. Thanks again for choosing Thomas Dudek State Farm!"
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Bill Dull

August 5, 2025

5  out of  5
rating by Bill Dull
"Very helpful"
We responded:
"Thank you for your feedback! We're glad to hear you found our service very helpful. If you ever need any assistance, please don’t hesitate to reach out!"
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Uchenna Johnson

August 2, 2025

5  out of  5
rating by Uchenna Johnson
"It was great working with Kris Huggins at Thomas Dudek State Farm. Kris clearly understood my needs and delivered excellent service.I surely will recommend to family and friends."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kris Huggins provided you with excellent service and truly understood your needs. Your recommendation means a lot to us. If you or your loved ones ever need assistance in the future, please don't hesitate to reach out! "
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Angel Rojas

August 2, 2025

5  out of  5
rating by Angel Rojas
"Recomiendo state farm dan un exelente servicio y hablan español, ofrecen exelentes tarifas para la aseguranza de tu auto muy por debajo de otras aseguranzas me hubiera encantado conocerlos antes, hubiera ahorrado mucho dinero gracias Cris por tu apoyo los recomiendo ☺️👍"
We responded:
"Gracias, Angel, por tus amables palabras y recomendación. Nos alegra saber que estás satisfecho con nuestro servicio y tarifas. Cris y todo nuestro equipo están aquí para ayudarte. ¡Apreciamos tu confianza en nosotros!"
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Mary Clay

July 31, 2025

5  out of  5
rating by Mary Clay
"Brandon was very helpful and professional. He took time with me, and helped me through what could have a been a tedious task for a senior. I would recommend him to anyone seeking quotes for insurance."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Brandon was helpful and took the time to make the process easier for you. It's our goal to provide personalized and professional service to all our clients. We truly appreciate your recommendation and are here whenever you need us! "
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Rosalind Daniels

July 30, 2025

5  out of  5
rating by Rosalind Daniels
"Thank you Mickayla you were very informative and helpful answering my questions!"
We responded:
"Thank you for your kind feedback! We're happy to hear that Mickayla was informative and helpful in answering your questions. We appreciate your trust and are always here to assist you whenever you need! "